1. Acceptance of Terms

By registering for and utilizing the Baggage Handling Permit to Access System (the "System"), users acknowledge and agree to be bound by these Terms and Conditions, as may be amended from time to time by Baggage Handling Department.

2. Authorized System Usage

• Access to the System is strictly limited to authorized personnel.
• Users are required to provide accurate, complete, and truthful information at all times.
• Any misuse, unauthorized access, or fraudulent activity may result in suspension or termination of user accounts.
• All permits issued through the System must adhere to applicable safety regulations and operational standards.

3. Data Privacy and Security

• Personal and operational data submitted through the System will be stored securely in accordance with Baggage Handling Department's data protection policies.
• Information collected will be used solely for the purposes of permit processing, system administration, and compliance monitoring.
• Data may be shared with relevant departments or regulatory authorities where necessary to ensure safety and compliance.

4. Session Cookies

The System uses session cookies and similar technologies to maintain secure access, authenticate users, and support core system functionality. These cookies are essential for operating the System and cannot be disabled within the System's settings.

Session cookies are temporary and are deleted when you close your browser. They do not collect personally identifiable information beyond what is necessary for session management.

The System may also use secure HTTP-only cookies to enforce session expiration, prevent unauthorized access, and protect against cross-site scripting and request forgery attacks.

5. Information Collection and Usage

Baggage Handling Department collects and processes the following categories of personal data for the purposes of permit management, safety compliance, and system administration:

• Identity and contact data: full name, email address, phone number, company, department, and designation.
• Authentication data: hashed passwords, session identifiers, and access tokens used to verify user identity and maintain secure sessions.
• Operational data: permit application details, work descriptions, terminal and facility selections, date and time schedules, uploaded supporting documents, approval workflows, and status history.
• System activity data: login timestamps, logout events, password updates, profile changes, and audit log entries related to permit actions.
• Device and technical data: IP address, browser type, and access logs used for security monitoring and troubleshooting.

This information is used to process permit applications, notify users of status changes, generate permit documents, maintain system security, comply with operational and legal obligations, and improve the System's reliability and usability.

Baggage Handling Department does not sell or rent personal data to third parties. Data may be disclosed to regulatory authorities, auditors, or operational partners only where required by law, safety regulation, or operational necessity.

6. User Responsibilities

• Users must maintain the confidentiality of their login credentials and are prohibited from sharing access with unauthorized individuals.
• Any suspected security breaches or unauthorized access must be reported immediately to BH IT Support.
• Users are responsible for ensuring that all permit-related information is accurate, current, and complete.
• All users must comply with established safety protocols, procedures, and operational guidelines when utilizing the System.

7. System Availability

• Baggage Handling Department endeavors to maintain continuous availability of the System.
• However, Baggage Handling Department reserves the right to conduct scheduled or unscheduled maintenance, upgrades, or modifications, which may temporarily affect system accessibility.
• Baggage Handling Department shall not be liable for any delays, interruptions, or losses arising from such maintenance activities.

8. Compliance Obligations

• All permits issued through the System must comply with Baggage Handling Department's safety standards, operational requirements, and applicable legal or regulatory obligations.
• Non-compliance may result in revocation of permits and disciplinary action in accordance with policies.

9. Contact Information

For inquiries regarding these Terms and Conditions or technical assistance with the System, please contact:

Baggage Handling IT Support Team